PVM Innvensys has a holistic, enterprise-wide approach to Quality and a commitment to continuous process improvement, and endeavors to build Quality into applications during the development stage itself rather than rectifying errors post development. We stress on problem prevention rather than on problem solving. Regular reviews and verification procedures ensure work products by and large are bug-free even prior to testing.

Our processes, practices and organizational structure are geared towards ensuring that every deliverable passes through stringent Quality measures. This has resulted in a work culture that has zero tolerance on matters pertaining to Quality. We believe our customers have the right to get the best, and that it is our responsibility to deliver the best, simply because if we don't, they'll find someone else who can. Building Quality into our products and services is an essential part of our survival plan.

We develop Quality awareness through process improvement measures, training and ongoing quantitative analysis. Quality is an integral part of our commitment to deliver world-class products and services. Our Quality process includes:

• Verification and validation of existing and new program functions
• Continuous research to enhance the Quality of our products
• Continuous interaction with customers to enhance usability and functionalities of our products
• Internal Quality audits and management review for an ongoing evaluation and improvement of our Quality system

PVM Innvensys is dedicated to Quality and continuous process improvement both for our customers and our employees. Our responsibility is to ensure that through established standards and measurements, the level of Quality across the organization exceeds our customers' expectations.

Our journey is towards Total Quality Management - fully satisfying our customers' requirements through a process of continuous improvement. Total Quality Management is not a short term program. It's a long term commitment aimed at continuously improving the way we work so as to ensure our customers come back for more, because if they aren't there, neither are we.